Privacy Policy – Glowatom

Last Updated: 10/05/2026

Glowatom (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website www.glowatom.com and related services (collectively, the “Service”).

By accessing or using our Service, you agree to the practices described in this Privacy Policy.

1. Scope and Applicability

This Privacy Policy applies to all users who access or use our Service within India and, where applicable, internationally. It governs the handling of personal data in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023.

2. Key Definitions

  • Account: A registered profile created to access certain features of the Service.

  • Personal Data: Any information that identifies or can reasonably identify an individual.

  • Usage Data: Information collected automatically through interaction with the Service.

  • Service Provider: Any third party engaged by Glowatom to support operations, such as payment processors or analytics providers.

  • Device: Any internet-enabled device used to access the Service.

3. Information We Collect

3.1 Information Provided by You

We may collect the following information when you interact with our Service:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Login credentials (such as passwords)

  • Transaction-related information (processed via secure third-party gateways)

  • Any information submitted through forms, customer support, or communication channels

3.2 Automatically Collected Information

When you use our Service, we may automatically collect:

  • IP address

  • Browser type and version

  • Device identifiers

  • Pages visited and interaction data

  • Time and duration of visits

3.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain session functionality

  • Analyze usage patterns

  • Improve user experience

You can control cookie preferences through your browser settings. Disabling cookies may impact certain features.

4. Purpose of Data Processing

We process your personal data for legitimate business purposes, including:

  • Providing and maintaining the Service

  • Managing user accounts and authentication

  • Processing orders and fulfilling contractual obligations

  • Communicating with you regarding updates, offers, or support

  • Improving performance, functionality, and user experience

  • Conducting analytics and internal research

  • Complying with legal and regulatory requirements

5. Sharing and Disclosure of Information

We may share your information under the following circumstances:

  • With Service Providers: For payment processing, analytics, hosting, and customer support

  • Business Transfers: In connection with mergers, acquisitions, or asset sales

  • Legal Compliance: When required by law or governmental authorities

  • With Your Consent: For specific purposes where you have explicitly agreed

  • Public Interactions: Information you voluntarily share in public areas may be visible to others

We ensure that third parties are contractually obligated to protect your data.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this Policy

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

Once no longer required, data is securely deleted or anonymized.

7. Cross-Border Data Transfers

Your information may be processed or stored outside your location. Where such transfers occur, we implement appropriate safeguards to ensure your data remains protected in accordance with applicable laws.

8. Your Rights

Subject to applicable law, you have the right to:

  • Access your personal data

  • Request correction or updates

  • Request deletion of your data

  • Withdraw consent (where processing is based on consent)

To exercise these rights, contact us at:

Email: support@glowatom.com
 Subject: Privacy Request

We will respond within a reasonable timeframe as required by law.

9. Children’s Privacy

Our Service is intended for individuals aged 18 years and above. We do not knowingly collect personal data from minors. If such data is identified, we will take steps to delete it promptly.

10. Data Security

We implement reasonable technical and organizational measures to protect your data, including:

  • Encryption and secure storage

  • Restricted access controls

  • Regular monitoring and security practices

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our Service may include links to third-party websites. We are not responsible for their content or privacy practices. Users are encouraged to review the privacy policies of such websites.

12. User Choices and Preferences

You may:

  • Opt out of marketing communications at any time

  • Adjust browser settings to manage cookies

  • Withdraw consent for specific processing activities

13. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal, technical, or business developments. The updated version will be posted on this page with a revised “Last Updated” date.

Continued use of the Service after updates constitutes acceptance of the revised Policy.

14. Contact Information

For any questions, concerns, or complaints regarding this Privacy Policy:

  • Email: support@glowatom.com

Phone: +91 9971110826